iTOC
iTOC - Toc (Tower Operating Center), is an enterprise class software platform, designed to be the backbone for monitoring, controlling, operations and management of the distributed infrastructure passive elements of a telecom tower.
The application will enable alarm monitoring and other fault conditions that could impact the telecom operators or tewerco’s level and quality of service. It provides the ability to analyze alarms, enable troubleshooting, communicate with operations team, site technicians and track alarms for resolution and ultimately optimize MTTR.
It can notify via SMS/ email and escalate alarms to the appropriate field personnel or technicians to remedy the problem. Moreover, to speed up alarms remedies, notifications are escalated in a hierarchical format if they are not resolved within specific time frames.
Functional & Transactions Layers
Alarm Management
Fault Management
Trouble Ticket & notifications
Energy Audit & Transaction
Preventive Maintenance Management
B-Check Management
Asset Management
Service Management
Spares Management
Access Control & Security
Presentation Layer
Dashboards
Management Information System
Geographic Information System
Data Import / Export Options
Reports & Charts
Data Sources & System Setup
System Management
Masters Management
User Management
Preferences
Device Management
Company Master
Communication Management
Site Instruments to iToc software via GPRS, Ethernet and/or SMS
iToc Troubled Ticket notification via SMS/email to site staff
Over the Air (OTA) configurations and upgrades
Remote commands from iToc to site equipment (Aircon, Gensets, etc.)